Privacy Policy for Bin415.com

At Bin 415 Private Tours, your privacy matters to us. We are committed to protecting the personal information you share with us and being transparent about how it is used. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

We collect personal information that you choose to provide, including:

  • Contact Information (name, email, phone, billing/shipping address) when you book a tour, event, or make a purchase.

  • Payment Information (credit card details, billing information), processed securely by our third-party payment provider.

  • Account Information if you create an account on our site (username, password, preferences).

  • Marketing Preferences if you sign up for our newsletter or promotional offers.

  • Online Identifiers such as cookies, IP addresses, and browsing behavior, which help us improve our website experience and deliver relevant advertising (including Meta ads).

We do not knowingly collect data from anyone under 18.

How We Use Your Information

We use your information to:

  • Fulfill and manage bookings, purchases, and services.

  • Communicate with you about your orders, experiences, and upcoming events.

  • Send marketing emails or text messages (with your consent) about special offers, wine tours, and events.

  • Improve our services, website, and advertising efforts.

  • Deliver targeted ads through platforms like Meta (Facebook/Instagram).

You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us.

Sharing Your Information

We respect your privacy — we do not sell or trade your personal information.
We only share information with trusted third parties who help us operate our business, such as:

  • Payment processors (WineDirect or other secure vendors)

  • Shipping and logistics partners

  • Marketing and advertising platforms (e.g., Meta, Google) to deliver relevant ads

All partners are required to protect your data and use it only for the purposes we specify.

Cookies & Online Tracking

We use cookies, pixels, and similar technologies to:

  • Improve site performance

  • Understand visitor activity

  • Deliver personalized advertising

You can control cookies through your browser settings or opt out of interest-based advertising at www.aboutads.info/choices.

Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal/business requirements)

  • Opt out of marketing communications at any time

To exercise these rights, email us at info@bin415.com.

Data Security

We take reasonable measures to safeguard your personal information through encryption, secure servers, and limited access. While no online system is 100% secure, we are committed to protecting your data.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Updates will be posted here with a revised date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Bin 415 Private Tours
Fairmont Hotel, 950 Mason St.
San Francisco, CA 94108
Email: info@bin415.com